Student Guide

Welcome

This guide explains the parts of the EAC Portal that matter to students. It focuses on practical tasks:

• how to create your portal account

• how to sign in

• how to review your academic records

• how to review your account details and change your password

• what emails and notifications you should expect

What the student portal is for

The student portal helps you:

• activate your portal account after your institution creates your profile

• view academic records prepared by your institution

• review your profile

• add work experience entries

• review level records linked to your profile

How do I create my portal account?

Your institution must first create your student profile.

After that:

• you receive an email telling you that your profile has been created

• the email contains an account setup link

• you select your university and department

• you confirm your date of birth and registration number

• you review your username, which is the same as your email address and cannot be changed during setup

• you choose your password

• the system sends a confirmation email after your account is created

If you do not receive the setup email, contact your institution and confirm that the email address on your student profile is correct.

If the portal cannot find a profile for the email address in the setup link, it shows No student record found. Contact your institution if you see that message.

How do I sign in?

Use the normal portal sign-in page with your username and password.

After sign-in:

• you are taken to the student dashboard

• the notification bell may show recent account activity

• a successful sign-in notification is recorded in the portal

Student dashboard

From the student area, you can access:

• dashboard home

• academic records

• work experiences

• level records

• account details

• password change

• notifications

Academic records

Your institution controls the creation and editing of academic records.

You can use the portal to:

• view the list of records attached to your profile

• open an individual academic record to review its details

• review registration number, programme, school, department, admission details, class of degree, CGPA, and related information

Academic record pages are view-only for students. You cannot edit registration numbers, programme details, university, department, admission details, CGPA, or other academic information from the student portal.

When a new academic record is added or an existing one is updated, you should receive:

• an in-app notification

• an email summary of the change

If anything looks incorrect, contact your institution.

Level records

Level records show academic-level information connected to your profile.

You can:

• review existing level records

• add a new level entry where the portal allows it

Work experience

You can add work experience entries in the student portal.

Each entry can include:

• role

• start date

• end date

• description

• organization details

Account details

You can review your account details from the account page.

Students cannot update account or profile details such as:

• username

• first name

• last name

• email

Only an administrator can update those details. Contact your institution if anything is incorrect.

You can change your own password from the password change page.

Printing records

Student view pages include a print option where printing is useful, including academic records, level records, work experience detail, and account details.

When you print from the browser, the portal hides navigation, buttons, filters, and other screen-only controls so the printed page focuses on the record data.

Notifications

The notification bell shows recent updates such as:

• registration successful

• login successful

• academic record added

• academic record updated

You can:

• open a notification to view full details

• use the View All link to open the notification page

• mark all notifications as read from the notifications page

Notifications are marked as read when you open them.

Emails you may receive

Students may receive portal emails for:

• student profile created

• student account created

• academic record added

• academic record updated

Frequently Asked Questions